Privacy Policy namen123 – Protection of Your Personal Data

Namen123 collects personal data through several different channels as you interact with our platform. The type of data collected varies depending on how you use our services.

1.1 Data You Provide Directly

During account registration and use of the platform, you may provide the following information:

• Full name as stated on a valid identity document.
• Date of birth for age verification purposes.
• An active email address for account communications.
• A valid Malaysian mobile phone number.
• Current residential address for KYC purposes.
• A copy of your identity document (MyKad or passport) for the verification process.
• Details of the payment methods you use for deposits and withdrawals.

1.2 Data Collected Automatically

When you use the namen123 platform, our systems automatically record certain technical information, including:

• The IP address of the device you use to access the platform.
• Web browser type and operating system version.
• Date, time, and duration of each login session.
• Gaming activity history and financial transaction records.
• State-level geolocation data (not precise GPS coordinates).
• Mobile device information including model and operating system when using the app.

1.3 Data from Third-Party Sources

In certain situations, namen123 may receive information about you from trusted third-party sources, including identity verification service providers, licensed payment processors, and fraud prevention agencies. This data is used solely for account verification and security purposes.

Namen123 uses collected personal data solely for legitimate and necessary purposes. Below is a summary of data usage purposes and their applicable legal bases:

The security of your personal data is a responsibility we take seriously. namen123 continuously invests in security infrastructure and industry best practices to ensure your data is always protected.

3.1 Data Encryption

All data transmitted between your device and namen123's servers is protected by 256-bit SSL/TLS encryption — the same level of encryption used by major banks in Malaysia. Sensitive data stored in our databases is also encrypted using modern encryption methods that are unreadable even to namen123 staff.

3.2 Internal Access Controls

Access to members' personal data within the namen123 system is restricted to staff with a legitimate business need. All access is logged and regularly audited. namen123 staff undergo periodic data security training and are bound by strict confidentiality agreements.

3.3 Monitoring and Incident Response

Namen123 conducts continuous security monitoring to detect any suspicious activity. In the event of a data breach that may affect your personal information, we are committed to notifying you and the relevant authorities within 72 hours of the breach being confirmed.

Namen123 does not sell, rent, or give your personal data to third parties for marketing purposes. However, in the course of delivering our services, we may share information with certain parties in limited circumstances:

4.1 Integrated Service Providers

Namen123 works with trusted third-party service providers that help us operate the platform, including licensed payment processors, KYC verification service providers, secure cloud infrastructure providers, and licensed game software providers. All these providers are bound by strict data confidentiality agreements and may only use your data for authorised purposes.

4.2 Legal Requirements

Namen123 may disclose your personal data to authorities when required by law, court order, or direction from a legitimate enforcement agency. In such situations, we will endeavour to notify you in advance unless prohibited by law.

4.3 Business Transfers

If namen123 is involved in a merger, acquisition, or sale of assets, members' personal data may be transferred as part of that transaction. You will be notified in advance via email or an in-platform notice before any such transfer takes place, and any new privacy policy (if applicable) will be communicated to you.

Namen123 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. We use several categories of cookies:

• Essential Cookies: Required for core platform functions such as login session detection and security. These cookies cannot be disabled without affecting platform functionality.
• Performance Cookies: Collects anonymous data about how you use the platform to help us identify areas for improvement.
• Preference Cookies: Saves your preferences such as language, interface theme, and other personal settings for a more personalised experience.
• Analytics Cookies: Helps us understand aggregate platform usage patterns for continuous improvement.

You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of the namen123 platform.

Namen123 retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law.

In general, our data retention policy is as follows:

• Active account data is retained for as long as your account remains active at namen123.
• Following account closure, transaction records and KYC documents are retained for 7 years to comply with anti-money laundering legal requirements.
• Technical activity log data is retained for 12 months for security and troubleshooting purposes.
• Customer support communications are retained for 3 years for reference and service improvement.

Namen123 strictly prohibits use of the platform by individuals under 18 years of age. We do not knowingly collect personal data from minors. Should we discover that personal data has been collected from someone under the age of 18, we will take immediate steps to delete that data and close the account in question.

Namen123 uses a combination of automated age verification and manual checks during registration to ensure all members meet the minimum age requirement. If you believe a minor has registered an account at namen123, please contact our support team immediately.

As a digital platform operating in a global environment, your personal data may be stored or processed in data centres located outside Malaysia. namen123 ensures that any international data transfers are carried out with appropriate safeguards in place.

All cloud service providers we use comply with internationally recognised security standards including ISO 27001 and SOC 2. Comprehensive Data Processing Agreements have been finalised with all relevant providers before any data transfers are carried out.